Location
Remote
Department
Clearion
Employment Type
Full-time
Minimum Experience
Mid-level
About the company
Clearion is a leader in end-to-end technology solutions designed to help
companies radically transform their work environments, strengthen
communication among work groups, and serve their customers more
effectively. We have job openings for entry – level positions in our software
implementation and support team.
Job Responsibilities:
- Learn and maintain expertise in Clearion applications and Clearion Configuration Framework.
- External Client Support.
- Document and manage assigned support incidents in a tracking system. Provide direct support to clients -investigate, diagnose and resolve incidents.
- End user application support and training.
- Support Clearion underlying software including ESRI, SQL Express, Dev
- Xpress, Microsoft OS/Apps, GPS Hardware.
- Database creation in ArcCatalog or underlying database application.
- Testing of configuration and system design based on Test Plans.
- Perform software installations for ESRI, SQL Express, Dev Xpress, Microsoft
- OS/Apps and Clearion.
- ESRI data entry and application configurations including Desktop and Mobile applications.
- Add new members to ArcGIS Portal and manage list of members.
- Manage the content on the ArcGIS Portal as requested by the clients.
- Load shapefiles into the database via ArcCatalog.
Job Requirements:
- BS/BA in Computer Science, Information Technology, Geography,
Engineering or related discipline. Relevant job experience will be considered in lieu of a specific degree. - Experience using ESRI applications including ArcMap, ArcCatalog, and
AGOL/Portal. - Excellent written and verbal communication and comfort interacting with clients and other professionals.
- Organized and motivated, self – starter who is capable of working in an environment with minimal supervision.
- Willingness to travel periodically to visit clients, trade shows or other relevant events (approximately 10%).
Technical Skills:
- Experience working in a technical capacity.
- Experience working with enterprise databases (in SQL Server, Oracle, etc.).
- Knowledge of, or the ability to learn the latest ESRI products, including “out of the box” ESRI Mobile applications, “out of the box” ESRI Web Applications, ArcGIS.com/ArcGIS Portal and ArcGIS Server.
- Experience and knowledge with report design tools.
- Experience and knowledge of Utility Vegetation Management programs.